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Authorized Dealer | Free Shipping on Orders $2,500+ | Talk to a Specialist: 1-857-800-8796
Authorized Dealer | Free Shipping on Orders $2,500+ | Talk to a Specialist: 1-857-800-8796

Payment Policy

Last updated: October 24, 2026

How you can pay

We accept Visa, Mastercard, American Express, Shop Pay and Apple Pay. Payments are processed securely by Shopify Payments.

Pay in full, with no interest

You pay the full price at checkout, once. We do not offer financing, installments or pay-later plans, and there are no hidden fees.

When your card is charged

Your card is authorized when you order and charged only after the brand confirms stock and the ship date, usually within 1 business day. If we can’t confirm your order, the authorization is released and you are not charged.

Prices and taxes

All prices are in US dollars and follow each brand’s minimum advertised price. Sales tax is added at checkout where required.

Price match

If an authorized US dealer advertises the same item for less, within the brand’s minimum advertised price, send us the link before you order and we will match it.

FAQ

Do you offer free shipping?

Yes! We provide free shipping on most orders within the continental U.S. Certain exclusions may apply depending on the brand or delivery location.

Can I speak to someone before ordering?

Of course! Our support team is available by phone, email, or live chat to answer any questions about specs, shipping, setup, or outdoor living collection. Feel free to reach out any time.

How do I know which fireplace or fire table fits my space?

Each product listing includes detailed specs and dimensions. If you need help, our support team is happy to guide you through measurements and fit questions.

Do you offer price matching?

Yes, if you find a lower price from an authorized retailer, let us know, we'll do our best to match it.